Kemimoto
Kemimoto Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Kemimoto has 2.5 star rating based on 15 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Cheap, Product looks great.
Cons: Bad customer service service and refund, Customer service lies and gaslights about lying, Customer service stops responding.Recent recommendations regarding this business are as follows: "I would not recommend this company to no one", "Just don’t do it find something els", "Here's in perfect shape", "Avoid them, most products can be found at reasonably close cost from REPUTABLE companies.", "Get A refund confirmation number immediately.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Kemimoto has 2.5 star rating based on 15 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Cheap, Product looks great.
Cons: Bad customer service service and refund, Customer service lies and gaslights about lying, Customer service stops responding.Recent recommendations regarding this business are as follows: "I would not recommend this company to no one", "Just don’t do it find something els", "Here's in perfect shape", "Avoid them, most products can be found at reasonably close cost from REPUTABLE companies.", "Get A refund confirmation number immediately.".
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Location. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Kemimoto Reviews
"Need help with order placed."
Order placed, came across as a double order. One had to be canceled. Lisa, the representative, corrected my order and cancel the double items. She assured me,...
"Its to hard to send their products back i won't use them again"
I bought a winter cover so I could ride in the winter . It was to big and trying to send it back is something else . I sent the pictures they ask for the size...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chicago, Illinois
Resolved: Its to hard to send their products back i won't use them again
I bought a winter cover so I could ride in the winter . It was to big and trying to send it back is something else .
I sent the pictures they ask for the size of the bike plus a picture of the bike . And so far . Nothing I just want my money back so I can find the right cover for it . It was a mistake it said fits most atvs so mine was not one it fits .
Pretty sad I just want to send it back and get on with life . Thank you
Marietta, Georgia
Return confusion. Ive explained that the item while in new condition is not compatible as a gun rack for my 2023 Polaris Ranger 1000 Northstar. They still seem to want more in order to finalize a ret
To repeat!! The damned thing doesnt serve as a gun rack in my Polaris 1000 Ranger Northstar. Just facilitate the return before I quit Kamimoto!!!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Refund not processed.
Company fixed the issue and I have been provided with apology. I dealt with the bank and got a charge back, kemimoto reached out and stated they were shorthanded and that caused a service delay, and emailed the bank acceding to the charge back
Your website still shows the order, and no money has been refunded to the purchase method. You have the product, and my money, and your customer service team has stopped responding since the one-line email eight days ago stating a refund was processing. I will be lodging a BBB complaint, disputing with my bank, and initiating a chargeback/freeze if this remains unresolved past the next 48 hours. Please have someone competent get back to me on this.
KE-183915 is the order number. I submitted a return request today, as Jabz apparently couldn't be bothered to actually do the job he stated he was. The shipping method was 'shipped back myself' though you already have the product back, as I refused shipment over ten days ago.
I expect acknowledgment of this tomorrow and resolution in 48 hours. I have tried being patient on this, but those expectations are more than reasonable and fair given the litany of failures that is Kemimoto's handling of this.
- Cheap
- Lack of accountability
- Refunds not honored but keep product disreputable
- Customer service lies and gaslights about lying
Preferred solution: Full refund
User's recommendation: Avoid them, most products can be found at reasonably close cost from REPUTABLE companies.
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Return Tablet Holder Phone mount. Dose not fit because windshield lock.
Company fixed the issue and I have been provided with apology. Its just makes it hard for older pepole to return on line.
Not good with intrnet. To many setepe to take.
I like to talk to someone instead. Gary Boettcher.
Does not fit because of the windshield lock that can not be moved. So I will return it. I have taken a picture of the dash.
User's recommendation: Here's in perfect shape
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerB0110-1****-cl wrong size brackets for hydraulic arrm to attach to tool bar
It's pretty simple: the brackets for the hydraulic arm on my flip-up windshield are the wrong size for my roll bar. Even though this product was specified for my model, I got a response from K Moto.
They want pictures of everything, even though it's a pretty simple issue. Plus, they left out a lot of the nuts and bolts. I had to go buy them at the hardware store. I'm waiting for their response.
I sent them a detailed report and pictures. I'm leaving March 30 to go to Oregon, so they need to get this fixed ASAP, or I'll just send it back.
Preferred solution: Four roll bar clamps that fit, and the screws that are missing from the insulation kit
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: You have the wrong information
Company fixed the issue and I have been provided with apology.
You make it too hard to order your products. Your customer service isn't worth a damn, and I don't like chat lines.
Preferred solution: I want one set of mirrors not five sets
User's recommendation: I would not recommend this company to no one
Wrong product
Ordered product. Said it would fit.
It does not fit at all.
. Need to return and get correct product
Baton Rouge, Louisiana
To find out when my order we'll be shipped
They saying that the 26inch sound bar is on backorder they should have told me that before I ordered it how long before they come back in
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey are very difficult to deal with. They don’t want to take a return, even though it doesn’t fit and was missing parts. They want me to pay the freight.
After many conversations between eBay and Kenny Moto, they finally agreed to send me a prepaid shipping label to send back a part that doesn't fit and is missing parts. It's a windshield.
This has taken over four weeks, and they finally said they'd send me a prepaid label, and what they sent me was an email that said to send it back at your expense, put an RMA on it, and when we get it, we'll refund your money and refund your shipping. Now, that's not the way it works per eBay's return policy. If this product is missing or does not meet the description or fit as it should, the seller pays the freight to return it.
I just sent them another message stating I'm just waiting for a reply. Don't ever buy anything through eBay on Kenny Moto because they're a very difficult group to deal with.
- Bad customer service service and refund
Preferred solution: Full refund
Whitmore Lake, Michigan
Spammers
They have people (or perhaps an AI bot) spam automobile related boards with responses hyping their products.
Honolulu, Hawaii
*** service and subpar product
Dont buy anything from this company they have the worst customer service and their products are trash on top of it all wast of time and money
User's recommendation: Just don’t do it find something els
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDid not receive my order parts
Did not receive my product, keep giving me the run around with my 200$ product I spent of they're store website!! Do not give a time of when I'll receive my package!!!
- Prices look good and nice product if received in a timely matter
- Never received my product for my big utv trip i had planned
Preferred solution: My product and half off my purchase price
User's recommendation: Do not use this place
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: "NEVER" Receive my products. A customer service rep named lisa cancel the order and said a refund was putting into place. I just got my credit card statement dnd I was charged for the items
Company fixed the issue and I have been provided with apology. They recognized. I did not receive the product, because the product was still in one of their warehouses, and issued a full refund..
I was charged for a canceled order that I never received. The total was two hundred and eighty six dollars and fifty five cents. I would like my money back as promised.
User's recommendation: Get A refund confirmation number immediately.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Monroe, Georgia
Speakers
Purchased speakers and tested them on 12 V battery. Sound was terrific and I proceeded to install a power convert and fuse block.
I got everything installed and Im getting no sound. Multiple devices connected and the lights are working great but no sound. Ive tried every way to reset and connect but nothing works.
No sound for $200+ speakers. No way, Im returning the product and finding a product and company that supports what they sell.
User's recommendation: Purchase a product from a company that supports the product they sell.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Perth, Western Australia
BROKEN PART ON ARRIVAL
On arrival and opening package.Discovered right hand mirror glass broken.They are well packed in a custom design carton to suit these mirrors. I think they were broken before packing???
User's recommendation: Double check before packing.
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Verified ReviewerMissing Hardware for Finder Flares. No one will answer the phone or return emails
I have missing hardware from my order of fender flares. They can send me the hardware to attach the fender to the machine. I would be happy.
- Product looks great
- No no customer service
User's recommendation: Make it easy for customers to contact the Customer Service Department
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Hi, which speaker did you purchase, and have the product issues been resolved?